bbdk Privacy Policy
Learn with complete transparency how your personal information is collected, used, and protected on the bbdk platform.
Introduction and Scope
bbdk ("we", "our", or "platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information through our website bbdk.cam.
By using our service, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform. This Policy applies to all registered and unregistered users of bbdk.
We reserve the right to modify this Privacy Policy from time to time. For any significant changes, we will notify you via a notice on the platform. Continued use of the service after any changes means you are considered to have consented to the updated Policy.
What Information We Collect
bbdk collects personal and non-personal information from various sources. The types of information are described in detail below.
2.1 Information You Provide Directly
When you register or manage your account, we collect the following information:
- Full name and date of birth (for age verification — to confirm 21+)
- Email address and contact details
- National ID card or passport number (for identity verification)
- Financial transaction details — such as bKash, Nagad, or Rocket number
- Account password (stored in encrypted form)
- Contact details you provide during live chat support
2.2 Automatically Collected Information
The following information is collected automatically while you use the platform:
- IP address and device identification information
- Browser type, operating system, and device details
- Login time, session duration, and platform activity logs
- Game history, bet amounts, and win/loss records
- Browsing data collected from cookies and web beacons
- Referral source and traffic analytics data
2.3 Information Received from Third Parties
Where required for identity verification or fraud prevention, we may receive information from legitimate third-party services. This information is used solely for the purpose of ensuring security.
Purpose of Using Information
bbdk uses collected information for lawful and specific purposes. We never use your data for unnecessary activities.
Account Management
To create, verify, and maintain your account and to send service-related notifications.
Financial Transactions
Information is used to process deposits and withdrawals and to prevent fraud.
Security and Protection
Information is analysed to prevent unauthorised access, money laundering, and cyber attacks.
Service Improvement
Data is analysed to improve the user experience and to design new features.
Legal Obligations
Information is retained to comply with applicable laws, regulations, and directives from regulatory authorities.
Customer Support
Your information may be accessed to provide effective assistance through 24/7 Bengali live chat support.
Cookies and Tracking Technologies
The bbdk website uses cookies and similar tracking technologies, which are small data files stored in your browser. These technologies help us improve the quality of our service and personalise your experience.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login status and ensure security.
- Functionality Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Collect statistics to understand how the platform is used.
- Marketing Cookies: Help display relevant promotional messages (you can disable these).
4.2 Cookie Controls
You can disable or delete cookies at any time from your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.
Information Sharing and Disclosure
bbdk never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
5.1 Service Provider Partners
We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and management of technical infrastructure. These partners operate in accordance with our guidelines and privacy standards and may not use your information for any other purpose.
5.2 Legal Obligations
If disclosure of information is required pursuant to a court order, government directive, or valid legal process, we will do so. In such cases, we will provide only the information that is legally required.
5.3 Business Restructuring
In the event of a merger, acquisition, or transfer of assets, user information may be transferred. Should this occur, we will notify you in advance.
5.4 Emergency Situations
Information may be shared with the relevant authorities if there is a threat to someone's life or safety, or to prevent serious fraud.
Information Security Measures
bbdk gives the highest priority to the security of your personal information. We have adopted industry-standard technical and organisational measures.
- SSL/TLS Encryption: All data transmission on the website is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text; strong cryptographic algorithms are used.
- Access Controls: Only authorised staff may access necessary data, and every access is logged.
- Secure Data Centres: Our servers are housed in data centres with physical security and resilience against natural disasters.
- Regular Security Reviews: Systematic security testing and vulnerability assessments are conducted regularly.
- Two-Factor Authentication: An additional layer of verification is in place at login.
While we strive to ensure the highest level of security, no digital system is entirely risk-free. We therefore advise you to use a strong password and not to share your login credentials with anyone.
Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.
- Financial Records: Transaction history is retained for long-term financial regulatory requirements.
- Security Logs: Technical logs are kept for a limited period for cybersecurity and fraud prevention purposes.
Once the specified retention period ends, information is securely deleted or anonymised so that you cannot be identified from it afterwards.
Your Rights and Choices
bbdk believes you should have full control over your own information. Your key rights are set out below.
Right to Access Information
You have the right to obtain a copy of the information we hold about you.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Withdraw Consent
Where information is processed on the basis of consent, you may withdraw that consent at any time.
Right to Lodge a Complaint
You may contact us directly to raise a complaint regarding a privacy breach.
To exercise any of the rights above, please contact us via live chat support or by email. We will endeavour to respond to your request within 30 business days.
Protection of Minors
bbdk strictly prohibits use of the platform by persons under the age of 21. We do not knowingly collect any personal information from minors.
We apply age verification procedures during the registration process. If we learn that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.
If a parent or legal guardian believes their minor child has registered on bbdk, please contact us immediately. We will take prompt action.
Policy Changes and Updates
bbdk may review and update this Privacy Policy from time to time. Changes may be made based on service improvements, the introduction of new technologies, changes in law, or business requirements.
For any significant changes, we will notify you in the following ways:
- A clear notice will be displayed on the main page of the website.
- Registered users will be informed of the changes by email.
- At login, you may be asked to consent to the updated Policy.
Continued use of the platform after notification of changes will be considered as your consent to the new Policy. The latest Privacy Policy will always be available on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our support team is always ready to assist.